WhatsApp is one of the most popular messaging applications in the world with over a billion active users. New features are added frequently, but some of the best WhatsApp hidden features are still unknown to many marketers. Businesses that have embraced WhatsApp business should know about these features and how to use them to their advantage. If yours is among them, here are some hidden features you should start using for your WhatsApp marketing campaigns.
Broadcast List Feature
The broadcast list feature allows you to send messages to multiple contacts at once without creating a group. This is ideal for businesses that want to send promotional messages or updates to their customers without spamming their inboxes. With WhatsApp sender chrome extension, you can easily send WhatsApp messages to your broadcast list without having to type each contact’s name individually. This feature can save you a lot of time and effort, especially if you have a large list of contacts.
Email Chats
Did you know that you can email your WhatsApp chats? This is a great way to back up important conversations or share files with someone who doesn’t have WhatsApp. To email a chat, simply go to the chat window and click on the three dots in the top right corner. Then, select “export chat” and choose whether to include media or not. Finally, select “email chat” and enter the email address you want to send the chat to. This feature allows the user to have a local backup as well as store the chat on their email for future reference.
Enable Automated Replies
The automated replies feature allows you to set up automatic responses to messages you receive on WhatsApp. This is useful if you’re going to be away from your phone for some time and can’t respond to messages manually. To enable automated replies, go to the settings tab and click on “account.” then, select “privacy” and scroll down to the “automatic replies” section. This is very important for a business as it allows them to remain responsive even when they are not available.
Make UPI Payments
WhatsApp has now integrated with Unified Payments Interface (UPI), which allows users to send and receive money within the app. This is a great feature for businesses as it allows them to make payments directly through WhatsApp without having to leave the app. To set up UPI payments, go to the settings tab and click on “Payments.” Then, select your bank from the list of supported banks and enter your UPI PIN to complete the process. This feature is currently available in India but will be rolled out to other countries soon.
Schedule Messages
The schedule messages feature allows you to write a message and schedule it to be sent at a later time. This is useful for businesses that want to send promotional messages or updates but don’t want to spam their customers’ inboxes. To schedule a message, simply go to the chat window and click on the three dots in the top right corner. Then, select “schedule message” and choose the date and time you want the message to be sent. This feature is very helpful for businesses as it allows them to plan their marketing campaigns.
Share Live Location
The share live location feature allows you to share your current location with a contact for a specified period. This is useful if you’re meeting someone for the first time or want to let someone know where you are. To share your live location, simply go to the chat window and click on the three dots in the top right corner. Then, select “share live location” and choose the duration for which you want to share your location. Businesses can utilize this feature to provide customer support and track the location of their employees.
When these features are integrated with local SEO, businesses can easily connect with their target audience and provide them with the best service possible. These features can help businesses save time, money and effort. So, make sure to use them for your benefit.